Travel Booking Concierge
Challenge
A Toronto hotel chain lost bookings due to a clunky reservation system. Potential guests were abandoning the booking process due to complexity and lack of room visualization.
Solution
We crafted a voice concierge—'Book a suite for next Friday'—offering deals and AR room previews. Integrated with their booking system in 4 weeks, the solution provides a seamless experience from browsing to booking.
Results
50% faster bookings, 30% more revenue, and a significant reduction in booking abandonment. The hotel chain has since implemented the solution across all their properties.
They pivoted our tech to future-ready overnight. The AR room previews have been a game-changer for our conversion rates.
Try It Yourself
Welcome! I'm your hotel concierge assistant. How can I help with your stay or travel plans today?
I need a room with an ocean view for next weekend.
I'd be delighted to help you find a room with an ocean view. Which destination are you considering, and how many guests will be staying?
How to Try This Experience
Step 1
Tell the assistant about your travel plans
Step 2
Specify your preferences for location, view, and amenities
Step 3
Ask to see room previews with different settings
Step 4
Inquire about special packages or experiences
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Our team is ready to help you implement Travel Booking Concierge solutions that drive real results for your business.